Business of Health Care: Driving Impact and Transformation

Empowering health care leaders to foster innovation

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Course Dates

Course Duration


4 months, online
3–5 hours/week

Course Fee


US$7,495 and get a referral benefit

Course Information Flexible payment available
Course Fee

For Your Team

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Develop leadership skills to transform an evolving health care industry

As a health care professional at the forefront of a rapidly changing industry, you must exhibit diverse capabilities across business functions. Strategic thinking, problem-solving, operations management, and budgeting are just a few of the skills that aspiring health care leaders like you—clinical or nonclinical—need to be adept at. As an executive putting patient care at the forefront of your decisions, you can significantly benefit from increased leadership training, enabling you to create lasting outcomes in your career in health care.

The four-month Business of Health Care: Driving Impact and Transformation program from Johns Hopkins Carey Business School is designed to equip you with the hands-on skills and knowledge required to tackle the unique challenges in health care today. Leverage the thought leadership of expert faculty from Johns Hopkins and gain cutting-edge insights to successfully place yourself on the path to success.

of health care CEOs believe that the industry needs disruption and change.

Source: KPMG Healthcare CEO Future Pulse

of health care CEOs expect all aspects of care delivery models to be transformed within the next three years.

Source: KPMG Healthcare CEO Future Pulse

is the projected growth in employment of medical and health service managers from 2021 to 2031, much faster than the average for all occupations.

Source: U.S. Bureau of Labor Statistics

What you will learn

  • Build and manage diverse health care teams and design incentives to motivate them
  • Hone your leadership and strategic decision-making skills to lead in complex health care settings
  • Foster a culture of resilience that promotes adaptability and mental well-being
  • Understand the intricacies of health care operations, including supply chain management, quality control, and finance
  • Explore techniques for improving equity and accessibility within health care
  • Harness the transformative power of digital innovation and artificial intelligence (AI) in health care systems

Who is it for?

This program is ideal for experienced health care professionals who are stepping into a leadership role and are looking to gain the knowledge and skills necessary to successfully lead a health care organization in today's complex environment. It is specifically designed for:

  • Functional heads in health care or allied sectors who are looking to expand their skills and explore growth opportunities
  • New and emerging clinical and nonclinical leaders who want to supplement their domain-specific knowledge with hands-on business and leadership skills
  • Executives and C-suite officers of health care organizations keen to gain an end-to-end leadership and management perspective

Program highlights

Expert faculty

Gain insights from world-class faculty with deep health care industry experience and expertise

Comprehensive curriculum

Benefit from a cutting-edge curriculum that combines evidence-based frameworks with an application-based approach

Hands-On learning

Put concepts into practice through hands-on learning tools, such as knowledge checks, discussions, graded assignments, and feedback from industry experts

Capstone project

A three-phase capstone project to put program learnings into practice and drive immediate on-the-job impact

Peer networking

Network with and learn from an accomplished, global peer group, and gain new perspectives on health care leadership

Live sessions

Live interaction opportunities through office hours with career mentors

CME credits

Jointly provided by Partners for Advancing Clinical Education and Johns Hopkins Carey Business School, this program has been approved for AMA PRA Category 1 Credit(s)™ and ANCC, ACPE, AAPA, and APA credits

Self-paced recorded sessions

Learn from renowned faculty and guest speakers providing cutting-edge perspectives on health care

Office hours

Weekly office hours with program leader to help you meet your learning goals

Why Johns Hopkins Carey Business School

Founded in 1876, Johns Hopkins is the first research university in the United States, and has an unparalleled reputation in health care leadership. It currently ranks no. 15 in the Times Higher Education World University Rankings 2023. Through this program, you will tap into the power of the Johns Hopkins network and benefit from the university’s 140-plus years of evidence-based research and innovation, expert faculty, and deep engagement with the health industry.

Program curriculum

  • Identify sources of influence for managing teams and apply the negotiation framework to arrive at the desired result.

    • Module 1: Ways of Seeing: Developing the Self as a Leader
    • Module 2: Power and Influence
    • Module 3: Negotiations in Health Care

    Explore strategies and motivation tools for building diverse teams and foster a culture of adaptability with a focus on mental well-being within the organization.

    • Module 4: Engaging and Retaining Talent
    • Module 5: Inclusive Leadership in Health Care
    • Module 6: Creating a Culture of Resilience

    Understand various aspects of health care operations from identifying bottleneck processes and lean principles to budgeting and financial analysis.

    • Module 7: Understanding the Health Care Ecosystem
    • Module 8: Operations Management: Deploying Processes and Metrics in Health Care
    • Module 9: Financial Analysis for Health Care Leaders

    Recognize the science behind implementing new strategies in health care and apply behavioral economic approaches to understand, predict, and influence behavior.

    • Module 10: Developing Strategy
    • Module 11: Behavioral Economics: Nudges and Incentives for Changing Behavior
    • Module 12: Converting Knowledge into Action through Implementation Science

    Analyze the implications of AI in different domains of health care and practice techniques for improving equity and accessibility within the industry.

    • Module 13: Evolving Health Care Needs: Equity and Access
    • Module 14: Digital Innovation and AI in Health Care
    • Module 15: Building High-Reliability Organizations and Leading in Uncertain times
    • Module 16: Capstone Project

Capstone project

Example image of certificate that will be awarded after successful completion of this program

Capstone project

The capstone project will give you an opportunity to apply program insights to solve real-world challenges in your organization. The three-phase project begins with identifying the power and influence strategy you will use to address the challenge followed by ideating the incentives you will give your team to achieve the desired result. As a final phase, you will consider which AI solution you would choose to solve the problem.

Program faculty

Faculty Member Michelle Barton, PhD

Michelle Barton, PhD

Associate Professor of Practice, Johns Hopkins Carey Business School

Michelle Barton’s expertise lies in organizational and team resilience, managing uncertainty, and interpersonal effectiveness during adversity.

Faculty Member Tinglong Dai, PhD

Tinglong Dai, PhD

Professor, Johns Hopkins Carey Business School

Tinglong Dai is a renowned expert in health care analytics and global supply chains with research interests spanning human-AI interaction, and marketing-operations interfaces.

Faculty Member Stacey Lee, JD

Stacey Lee, JD

Professor of Practice, Johns Hopkins Carey Business School

Stacey Lee is an expert in business law, health law, and negotiations and has received numerous research grants and fellowships for her teaching innovations.

Faculty Member Mario Macis, PhD

Mario Macis, PhD

Professor, Johns Hopkins Carey Business School

Mario Macis is an applied economist studying the role of incentives in shaping pro-social behavior and attitudes toward morally contentious exchanges.

Faculty Member Kathy McDonald, PhD

Kathy McDonald, PhD

Bloomberg Distinguished Professor, Johns Hopkins University

Kathy McDonald is one of the nation’s leading experts in patient safety and explores what makes for safe, affordable, and high-quality health care delivery systems.

Faculty Member Lasse Mertins, PhD

Lasse Mertins, PhD

Professor of Practice, Johns Hopkins Carey Business School

Lasse Mertins has expertise in the areas of financial statement analysis, managerial accounting, and performance assessments.

Faculty Member Christopher G. Myers, PhD

Christopher G. Myers, PhD

Associate Professor and Faculty Director for Business of Health Care: Driving Impact and Transformation program, Johns Hopkins Carey Business School

Christopher has expertise in the areas on individual learning, leadership development, and innovation, with particular attention to how people learn vicariously and share knowledge in health care organizations and other knowledge-intensive work environments.

Faculty Member Daniel Polsky, PhD

Daniel Polsky, PhD

Bloomberg Distinguished Professor, Johns Hopkins University

Daniel Polsky is a leader in health economics and health care policy whose research focuses on understanding the cost and quality trade-off of health care interventions.

Faculty Member David Smith, PhD

David Smith, PhD

Associate Professor of Practice, Johns Hopkins Carey Business School

David Smith’s work focuses on social psychology, inclusive leadership, and gender in the workplace.

Faculty Member Kalahn Taylor-Clark, PhD, MPH

Kalahn Taylor-Clark, PhD, MPH

Executive Education Faculty Johns Hopkins Carey Business School

Kalahn Taylor-Clark is a consumer and public engagement professional, with experience in creating strategic growth opportunities in diverse private and public health care organizations.

Certificate of completion

Example image of certificate that will be awarded after successful completion of this program

Certificate of completion

Upon successful completion of the program, Johns Hopkins Carey Business School grants a verified certificate of completion that showcases the learning and skills acquired during the program. The program is also eligible for Continuing Medical Education (CME) credits.

After successful completion of the program, your verified digital certificate will be emailed to you, at no additional cost, in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Johns Hopkins Carey Business School.


  • How do I know if this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email, and a dedicated program advisor will follow up with you very shortly.

    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at the ID mentioned above.

    Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.

    What is the typical class profile?

    More than 50% of our participants are from outside the United States. Class profiles vary from one cohort to the next, but, generally, our online certificates draw a highly diverse audience in terms of professional experience, industry, and geography—leading to a very rich peer learning and networking experience.

    What other dates will this program be offered in the future?

    Check back to this program web page or email us to inquire if future program dates or the timeline for future offerings have been confirmed yet.

  • How much time is required each week?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page.

    How will my time be spent?

    We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:

    • Engaging with recorded video lectures from faculty
    • Attending webinars and office hours, as per the specific program schedule
    • Reading or engaging with examples of core topics
    • Completing knowledge checks/quizzes and required activities
    • Engaging in moderated discussion groups with your peers
    • Completing your final project, if required

    The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on program activities.

    What is it like to learn online with the learning collaborator, Emeritus?

    More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90% of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    All the contents of the program would be made available to students at the commencement of the program. However, to ensure the program delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner the cost of which is already included in the overall program fee of the course.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

    How do I interact with other program participants?

    Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of the program landing page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please email us if you need further clarification on any specific program requirements.

    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
    The digital certificate will be sent approximately two weeks after the program, once grading is complete.

    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.

    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.

    How long will I have access to the learning materials?

    You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment or technical requirements are there for this program?

    Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts.

    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.

    Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.

  • Can I still register if the registration deadline has passed?

    Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.

    What is the program fee, and what forms of payment do you accept?

    The program fee is noted at the top of this program web page and usually referenced in the program brochure as well.

    • Flexible payment options are available (see details below as well as at the top of this program web page next to FEE).
    • Tuition assistance is available for participants who qualify. Please email

    What if I don’t have a credit card? Is there another method of payment accepted?

    Yes, you can do the bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us for details.

    I was not able to use the discount code provided. Can you help?

    Yes! Please email us with the details of the program you are interested in, and we will assist you.

    How can I obtain an invoice for payment?

    Please email us your invoicing requirements and the specific program you’re interested in enrolling in.

    Is there an option to make flexible payments for this program?

    Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.

    How can I obtain a W9 form?

    Please connect with us via email for assistance.

  • What is the policy on refunds and withdrawals?

    You may request a full refund within seven days of your payment or 14 days after the published start date of the program, whichever comes later. If your enrollment had previously been deferred, you will not be entitled to a refund. Partial (or pro-rated) refunds are not offered. All withdrawal and refund requests should be sent to

    What is the policy on deferrals?

    After the published start date of the program, you have until the midpoint of the program to request to defer to a future cohort of the same program. A deferral request must be submitted along with a specified reason and explanation. Cohort changes may be made only once per enrollment and are subject to availability of other cohorts scheduled at our discretion. This will not be applicable for deferrals within the refund period, and the limit of one deferral per enrollment remains. All deferral requests should be sent to

Didn't find what you were looking for? Write to us at or Schedule a call with one of our Academic Advisors or call us at +1 410 888 0655 (US), +44 20 3835 5527 (UK), +65 3138 3003 (SG)

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